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5 Easy Steps to Getting Online Reviews For Your Painting Company

By Clint Sanchez · Published · Updated · 4 min read

easy painter online reviews feat1080

Quick answer

To get more online reviews for a painting company, reward crew leaders for the reviews they collect, create a direct Google review link from your Google Business Profile, write a short request template that asks for an honest review in the crew leader's name, send it the day the job is finished, and keep delivering work worth reviewing. Painting companies using this process have gone from zero to 300 reviews in a year.

Key takeaways

  • According to Search Engine Land, 68% of people say positive customer reviews make them more likely to use a local business.
  • Reviews do three jobs for a painting company: they help you get found, they convert prospects, and they provide social proof.
  • Google Business Profile generates a short link straight to the leave-a-review screen; Reviewflowz offers a free generator too.
  • A review request that comes from the crew leader by name gets more responses than one from the company.
  • The math: 100 jobs a year, requests on half of them, 60% follow-through equals about 30 reviews without any extra effort.
  • Ask the day the paint dries; the odds of a review drop sharply weeks or months after the project.
  • Painting companies using this process have gone from zero to 300 reviews in a year.

Painting in south Louisiana runs on repeat work and neighbors: exterior jobs cluster in the dry months, and the homeowner in Denham Springs or Prairieville who just got a fresh coat is the one the street asks. A Google review with a photo of that house does the referring for you. The Google Business Profile with the most recent reviews is the painter who shows up in the map pack for 'painters near me' from Walker to Zachary.

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Getting reviews for your painting business is essential for a lot of reasons… 

As people search the internet to find a home painting contractor or someone to paint their business’s interior, they may see a few companies on the first three results pages. Perhaps a contractor in position one may catch their eye.

But when they check the company’s reviews, they’re missing or have mostly bad reviews.

According to Search Engine Land, a leading SEO industry publication, “68 percent of people say positive customer reviews make them more likely to use a local business.”

Make sure potential customers find reviews of your business when they’re looking for them (and they will look for them.) You want them to trust you to do an awesome job.

Something as simple as a lack of positive reviews can cause potential customers to hesitate to request a pricing quote from your business.

You can quickly see how critical client reviews are to your painting company’s success online, so you must have a method in place to consistently grow your number or reviews.

Online reviews are essential for three reasons:

  1. They help your company get found.
  2. They allow you to convert prospects into customers.
  3. They help provide social proof of your excellent work.

Job marked complete

Invoice paid · today

The business: Thanks again for your business! If we did right by you, would you mind leaving a quick review? It really helps.

Sent automatically when the job closes.

Example message. Yours is written in your voice.

How do you get online reviews?

There are plenty of methods and software that you can use to help get reviews, but none of them are as effective as what we’re about to show you.

Want this handled for you? We build and market websites for Louisiana businesses, and we will tell you honestly if you do not need us.

We’ve seen people use our process to go from zero to three hundred reviews in a year.

Offer incentives

Urge your crew leaders to get reviews. Keep track of these reviews, and offer bonuses or gift cards to those who get the most reviews for your business.

The easiest way to let customers give you an atta boy for a great job is to have a link that you can send customers to after completing their painting project.

Google Business Profile allows you to generate a shortened URL that leads right back to the “leave a review” portion of your GBP profile. There are also third-party options you can use, such as Reviewflowz’s Free Google Review Link Generator.

Of course, your painting service has to have a GBP profile setup to get the link, so make sure that you create one for your painting company as soon as possible.

Your Google Business Profile profile is how you dominate in local search results. Some experts say that GBP is the most critical contributor to small business local SEO.

Not only do potential customers take note of your company’s reviews, but search engines also do. More quality, positive reviews will signal search engines that you are an experienced painting contractor who values customer service and does a fantastic job.

Reviews are great for painting contractor SEO!.

Other social media platforms such as Yelp and Angie’s List also provide you unique URLs to send past clients to leave you a review. We’re not saying that they aren’t necessary. They’re just not as important to your local SEO as your GBP.

A properly optimized GBP profile is the easiest way to generate more leads locally for your painting business.

Create a review request template.

Place the focus on the team leader, not the customer. People will feel more obligated or compelled to help a painter, not a painting business.

In your template, ask your customer for an honest review and explain how their criticism helps you evaluate your efficiency.

Now, let’s do some math.

If you create a template and let’s say you have five crew leaders. Let’s say that you ask them to get reviews on half of the jobs. Statistics show that about 60% of your crew leaders will follow through.

So, let’s say you do 100 painting jobs a year. Half of your crew leaders are soliciting reviews. That’s 50 reviews.

If they do it 60% of the time, that implies that you will get 30 reviews in a year.

And for the rest of the customers you didn’t manage to get a review from, simply send a text, follow-up, call from the office, or ask them personally.

amount of people who leave reviews for painting contractors

But, your timing is critical. Do it as soon as you finish the job. As soon as the paint dries (see what we did there?), individuals become less likely to review you weeks or months after completing the project.

They may, but conversion will generally be low.

Follow your review template.

If you stick to your plan of requesting reviews from painting customers that we showed you, we promise you that you’ll quickly have more reviews than any of your competition, assuming you have the work volume.

And, as you continue to stack up those positive reviews, Google will also. Your Local SEO rankings will get a boost, and you’ll move the mighty search engine optimization needle tremendously.

Continue to provide excellent customer service.

Of course, positive reviews all come with providing high-quality work and your customers having a great experience. If you go through and spill paint all over a customer’s home, you probably won’t get a great review.

Continue giving your customers an excellent product and doing a good job to keep them happy. A happy customer is not only likely to leave you a great review, but they’re also more likely to highly recommend you to their friends, family, and coworkers about your business.

Word of mouth is still essential for a painting contractor.

Need Help Establishing an Online Review Generation Process?

We hope that this article helps you in generating online leads for your painting company. If you ever need help with this or need any other digital marketing services, or an award-winning painting business website please contact us.

We help painting companies grow bigger and better businesses. Complete the form below to get your free painting contractor online marketing consultation.

Want a structured review-request system that doesn’t rely on luck? Book a Discovery Call and we’ll show you what’s working.

About the author

Clint Sanchez, founder of BlakSheep Creative

Clint Sanchez

Founder & Lead Developer · Denham Springs, LA

Clint has built and marketed websites for 26 years, since founding BlakSheep Creative in 2000. He is also a 29-year firefighter and a 23-year member of IAFF Local 557, which is where the bias toward plain answers over sales copy comes from.

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Common questions about painting contractors

Where should a painting company ask customers to leave reviews?
Google first. Your Google Business Profile drives local search visibility and is where most homeowners check reviews. Generate the direct review link from the profile and send it. Yelp and Angi links are worth having too, but they matter less to local SEO than Google.
How do I create a Google review link for my painting business?
Open your Google Business Profile, use the share link that leads straight to the leave-a-review screen, and shorten it if needed. A tool like Reviewflowz's free Google review link generator does the same thing. You need a verified profile first, so set that up as soon as possible.
Should I pay customers for reviews?
No. Incentivize your crew leaders, not the customer. Track which crew leader collects the most reviews and reward them with a bonus or gift card. Customers should be asked for an honest review, with a note that their criticism helps you improve. That keeps the reviews genuine.
When is the best time to ask a painting customer for a review?
As soon as the job is finished, while the fresh paint is still the thing they notice every time they walk in. Send the link that day. Customers become far less likely to leave a review weeks or months later, and those late requests convert poorly.
How many reviews can a painting company expect from a request system?
The example in the post: five crew leaders, 100 jobs a year, requests on half the jobs, and roughly 60% follow-through produces about 30 reviews. Follow up by text or a call from the office for the rest, and the number climbs. Some companies reach 300 in a year.
Do online reviews help a painting company's SEO?
Yes. Search engines read review volume, rating, and recency as signals that you are an experienced contractor who values customer service. More quality reviews on your Google Business Profile lift your local rankings and map pack visibility, which is where painting leads come from.

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