Fence Company Reviews and Reputation Management

Homeowners read fence reviews for whether the crew showed up when promised, left the yard clean, and came back when a gate started to sag.
The finished install, with the new fence in front of them, is the moment to ask. Asking only the customers who seem happy breaks Google’s policies.
A complaint about a delay, a backordered material or a property line is answered for the next reader: calm, specific, and without an argument in public.
Google’s policies prohibit offering incentives for reviews, and the FTC rule in force since October 2024 bans fake reviews and rewards tied to positive ones.

What keeps the phone quiet

Why good fence crews end up with quiet profiles.

The crew packs up and leaves

The last panel goes up, the crew loads the trailer and heads to the next yard. The office is busy scheduling estimates, nobody asks for a review, and a season of good fences leaves little on the profile.

A delay review at the top

A customer waited weeks past the start date while materials were backordered. Their review sits unanswered, and the next homeowner reads it as how every job goes.

Neighbors who were never customers

The fence went up where the customer’s survey put it, and the neighbor still disagrees. Their review is not about service they received, but nobody knows whether it can be reported or how to answer it.

“Clint took my company's project much further than I ever expected. His tech experience was fantastic, but even more than that, he guided me in directions I hadn't anticipated. We hadn't planned on some of the changes he suggested, but he made it all bigger, better and bolder.”

Christy GilfourGoogle review, 2026

What you get

Built to book the job.

A request at every finished install

A text with a one-tap link to your Google review box, sent when the job is marked complete. With Grow it goes out from the job record, not from a crew lead remembering on the way to the next yard. Grow for fence companies

Problems reach you first

The same message asks how the install went. Anyone with a loose post or a gate that will not latch gets a call that week. Everyone still gets the review link, because filtering who is asked breaks Google’s policies.

Every review answered

Each review gets a reply in your voice: a thank you that names the fence type in general terms for a good one, and a calm, specific answer for a bad one, without posting anyone’s address or invoice.

Delay and property line complaints handled honestly

A delay reply explains in general terms what held the job up and what the company did about it. A property line reply stays neutral, explains how the line is set before any post goes in, and offers a call. If the company got it wrong, the reply says so.

Policy reports, not removals

Fake reviews, posts from someone with no experience of the company and reviews meant for another fence contractor are reported with the specific Google policy cited. Google decides. A genuine complaint stays up and gets a reply.

Reviews on your material pages

A vinyl privacy review placed on the vinyl fence page, a gate review on the gates page, with review markup only where those reviews are visible on the page.

The profile the stars sit on

Reviews show on your Google Business Profile, and the categories, service areas and project photos that decide whether you appear under the map are a separate job. Google Business Profile for fence companies

Job marked complete

Invoice paid · today

The business: Thanks again for your business! If we did right by you, would you mind leaving a quick review? It really helps.

Sent automatically when the job closes.

Example message. Yours is written in your voice.

Want this priced for your business?

Get my review plan Call (225) 505-3834

How it works

Fixed quote. Fixed timeline. Yours when it’s done.

01
15-minute call
Your review count, the date of the newest one, the reviews that bother you most, and how a job is closed out after the install.
02
Price in writing
Review management comes with Grow Pro, month to month. One number, the work listed under it.
03
Set up the ask
Requests wired to job completion, a recovery step for anyone with a punch list item, reply drafts in your voice, and monitoring switched on for Google and Facebook.
04
Run it every month
Requests go out at every finished install, replies go up, and old unanswered reviews get answered. A short monthly readout of count, rating and how recent the newest review is.

400+ clients served

Trusted by the businesses we build for.

Pause logos

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Google reviews

What clients actually said.

Real Google reviews, five stars, with the year each was left.

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“Blaksheep Creative was such a pleasure to work with. Great service and even better results!”
Casey HardyGoogle review, 2026
“Best service around!!”
Inkya TattoosGoogle review, 2026
“Black sheep creative created me a website that is fully functional and looks amazing! They were quick and worked with me effectively in order to create the website that I always envisioned for my company!”
Nik SanchezGoogle review, 2026
“Exceptional service from an exceptional group!”
Zach SonnierGoogle review, 2026
“Mr clint is an amazing guy who is extremely professional and responsive, when it comes to the service he provides. His website building and promoting skills are top tier.”
nicholas mcdowellGoogle review, 2026
“We had a great experience working with BlakSheep Creative! Clint was professional, responsive, and easy to work with throughout the entire process. He was always willing to help and made sure everything was taken care of. We truly appreciate his work and would definitely recommend BlakSheep Creative to anyone looking for a great website company!”
alejandra serranoGoogle review, 2026
“Clint and the team at Blaksheep have truly exceeded our expectations. From day one, the communication was clear, prompt, and professional. We were never left guessing where things stood. The work they've done on our website and social media presence has been outstanding.it looks great, functions seamlessly, and really captures the essence of our brand. We're so grateful to have found a team that combines creative talent with such reliability and responsiveness. We're genuinely excited to continue growing with Blaksheep and can't recommend them highly enough!"”
Brandon CurryGoogle review, 2026

Fixed quote in writing, before any work starts.

Get my review plan Call (225) 505-3834

How you can buy it

By the project, or one monthly plan.

By the project

One job, scoped and priced in writing before work starts: a website, a profile cleanup, a link campaign, a press release. You pay for the work, and everything we build is yours.

The monthly plan

$500 a month · 12-month plan, website build fee waived

Get found

Your website, built, hosted and maintained
Google Business Profile optimization, with 3 posts a week
Local SEO: on-page work, technical fixes and schema
Keyword research, and rank tracking on up to 100 keywords
75+ citations on Google, Bing, Apple Maps and directories
AI search visibility, so assistants can name you

Get trusted

4 SEO articles a month, guaranteed
6 guest-post backlinks a month from relevant sites
1 press release a month, written and distributed
Review requests after every job, and a reply to every review
Social media posting on 3 platforms

Stay in the loop

A monthly report on rankings, traffic and leads
A monthly strategy call, direct with the people doing the work
You own the site, domain and content

Pay-per-click ads are managed separately, and ad spend stays in your own account.

Text-back on every missed call, automatic follow-up and call tracking come with Grow, our platform. See Grow.

If the price is what stands between you and getting started, tell us your story. Pennies on the dollar when we can.

Why businesses hire us

Veteran-owned, in Denham Springs since 2000.
Fixed quote before we start. No hourly surprises.
You talk to the people who do the work.
Rather pay monthly? Grow for fence companies: the website, CRM and follow-up in one plan.
Published pricing and a free 15-minute discovery call.
Tight budget? Tell us your story. We listen before we decide what is possible.

The short answer

Fence company reviews are what a homeowner reads after spotting three companies under the map and before requesting an estimate, and SE Ranking shows 30 US searches a month for the phrase. We send a review request when every install is finished, reply to every review in your voice, answer delay and property line complaints honestly, report only reviews that break Google’s policies, and place real reviews on your material pages.

Common questions about reputation management for fence companies

When should a fence company ask for a review?

The day the install is finished, once the customer has walked the line and tried the gate. The new fence is in front of them and the crew’s work is fresh. A text with a one-tap link works better than a card in the mailbox. Ask every customer and keep the request short.

How do we answer a neighbor who says the fence is on their property?

Stay neutral and brief. Thank them, explain in general terms how the line is located before any post goes in, and offer a direct number. Do not argue the survey or name your customer in public. If the review is not about an experience with your company, we can also report it, and Google decides.

How should we reply to a review about a delay?

Own it. Acknowledge the wait, explain in general terms what caused it, such as a backordered material or weather, and say what the company did to finish the job. Offer a direct line to the owner. Homeowners understand delays; what they judge is whether anyone kept them informed.

Can we offer a discount on staining for a review?

No. Google’s policies prohibit offering anything in exchange for a review, and the FTC rule in force since October 2024 bans fake reviews and rewards tied to positive ones. Ask every customer the same way, with nothing attached, make it one tap, and let honest reviews build the rating over time.

Can you get a bad review removed?

Only if it breaks Google’s policies, such as a fake review, one from someone with no experience of the company, or one meant for a different fence contractor. We report those with the policy cited, and Google decides. A genuine complaint stays up, so the reply is what you control.

Can we only send the review link to happy customers?

No. Sending the link only to customers who said they were satisfied is review gating, and Google’s policies prohibit it. Ask everyone. The same message can ask how the install went so you hear about a loose post or a sticking gate first, but every one of them still gets the review link.