By Clint Sanchez · Published · Updated · 5 min read

Quick answer
A website exists to serve its users, not the owner's favorite colors or pet projects, so the owner's opinion is not the driving force behind a good design. Trust the designer the way you trust a dentist or a mechanic, give specific and user-focused feedback rather than vague reactions, avoid design by committee, and judge the site on traffic, conversions, and sales. Clients who let the experts work tend to see the results.
Key takeaways
- A website's only job is to serve its users; if it does not, it does not matter how much the owner loves it.
- You would not tell a dentist how to fill a cavity or bird-dog a mechanic, and web design is the same kind of expertise.
- Users looking for what they need do not care about the owner's dog, favorite teal, or glitter animations.
- Design by committee produces chaos: rainbow menus, quote widgets, and autoplay music.
- Useful feedback is specific and user-focused, such as making the call-to-action button more prominent on mobile.
- Some projects are better walked away from than finished on terms that will make the site fail.
- Traffic, conversions, and sales are the measure of a website, not a relative's opinion of the font.
The HVAC and plumbing companies we build for around Baton Rouge get most of their traffic from a phone during a July heat wave or a January freeze. An autoplay video of the crew waving costs seconds on a cellular connection in Livingston Parish, and the caller with a dead air conditioner does not wait for it. That is why the designer says no.
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Let’s not sugarcoat it. Your website is not about you. It’s not about your favorite colors, your quirky ideas, or how “edgy” you think Comic Sans looks. Your website exists for one reason: to serve your users. If it’s not doing that, then it doesn’t matter how much you “love” it.
At BlakSheep Creative, we’ve worked with all kinds of website owners. Some trust the process and see incredible results. Others want to micromanage every decision like they’re redesigning the Mona Lisa, and they usually end up sabotaging their own success. So, let’s talk about why your opinion, while mildly interesting, isn’t the driving force behind a great website.

1. You Don’t Tell Your Dentist How to Fill a Cavity
Imagine you’re at the dentist. You’re reclined in the chair, mouth wide open, and the drill is buzzing. Suddenly, you stop the dentist to suggest a better way to fill your cavity. “I watched a YouTube video,” you say confidently. Ridiculous, right?
Want this handled for you? We build and market websites for Louisiana businesses, and we will tell you honestly if you do not need us.
But that’s exactly what you’re doing when you tell us how to design your website. Just like your dentist knows how to keep your teeth in your head, we know how to build a site that converts visitors into customers.
For example, we once worked with a boutique owner who insisted on a giant carousel of her dogs on the homepage. We explained that it slowed down the site and distracted users from her products. After some pushback, we compromised– a small section about her pets on the “About Us” page. Her bounce rate dropped by 35%, and she sold out her latest collection. Imagine that, listening to the experts worked.

2. You Don’t Bird-Dog Your Mechanic, So Why Us?
When your car breaks down, you take it to a mechanic. You don’t stand over their shoulder critiquing their wrench selection or suggesting they try a “cooler-looking” part. You trust them to fix your car so you can get back on the road.
Yet somehow, when it comes to your website, you think you know better. Take the HVAC client who insisted on an autoplay video of their team waving at the camera. We explained that autoplay videos annoy users and slow download times. He refused to budge. A few weeks after launch, his traffic tanked, and he finally admitted we were right. Unfortunately, the damage had already been done.
If you wouldn’t second-guess your mechanic or your dentist, why second-guess your web designer?
3. Your Users Don’t Care About Your Ego
Let’s get one thing straight: your users don’t care about your favorite colors or your love of glittery animations. They care about finding what they need, fast. Every decision on your website should be about them, not you.

We once worked with a real estate agent who wanted her dog featured on every page because “everyone loves dogs.” While true, users looking for million-dollar homes don’t want to scroll through pictures of Fido. We convinced her to put a single picture of her dog on the “About” page and keep the rest of the site professional. The result? A 60% increase in inquiries within a month.
Lesson learned: your users are the priority. Not your dog, not your favorite shade of teal, and definitely not your quirky ideas.
4. Design by Committee Is a Dumpster Fire
If you think your website will improve by letting everyone on your team weigh in, think again. Design by committee doesn’t result in brilliance. It results in chaos.
Take the nonprofit client whose board insisted on rainbow-colored menus, a “quote of the day” widget, and autoplay music on the homepage. We fought hard to streamline the design and focus on their user process. After much back and forth, we launched a clean, user-friendly site that doubled donations within three months.
It could have been a trainwreck, but we held the line. Trust us, you don’t want your website to look like it was built in a middle school computer lab.
A website's only job is to serve its users; if it does not, it does not matter how much the owner loves it.
5. Feedback Is Fine, As Long as It’s Useful
We’re not saying you can’t give feedback. It’s your website, and your insights about your business are valuable. But there’s a difference between constructive input and unhelpful nitpicking.
For example, one client told us, “This doesn’t feel right.” When we asked for clarification, they just repeated, “It’s missing something.” After three rounds of vague feedback, we had to part ways. Contrast that with the client who said, “Can we make the call-to-action button more prominent for mobile users?” Clear, actionable, and user-focused. That’s the kind of feedback we love.
6. Sometimes, It’s Best to Walk Away
Not every project is meant to be completed. And you know what? That’s okay.
We once worked with a bakery owner who wanted glitter animations, sound effects, and a homepage that looked like a Lisa Frank explosion. We explained how this would destroy her site’s performance and alienate users. She didn’t care. So, we shook hands, wished her luck, and moved on.
A year later, she came back asking for help after her website flopped. We politely declined. Sometimes, walking away is the best move for everyone involved.
7. Results Speak Louder Than Your Opinions
At the end of the day, we’re here to get results. Traffic, conversions, and sales are what matter, not if your second cousin likes the font.
One of our best success stories involved a local plumber who gave us full creative control. No micromanaging, no nitpicking. Just trust. We delivered a clean, user-focused site that doubled his business within six months. That’s what happens when you let the experts do their job.
Conclusion: Trust Us or Find Someone Else
Here’s the deal: we want to build you a website that works. But that means trusting the process, focusing on your users, and leaving your ego at the door. If you’re ready to do that, we’ll make magic together. If not, that’s okay too, but don’t be surprised when your DIY disaster ends up as a meme on “Web Design Fails.”
So, are we doing this the smart way, or do we need to have another talk? Your move.
Think you’re ready to work with a team that knows how to deliver results, even when you might not agree with every step? Great! At BlakSheep Creative, we’re here to craft a user-focused website that works for your audience, and your bottom line.
But remember, we need your trust to make it happen. So if you’re ready to let go of micromanaging and embrace expert-driven solutions, fill out the form below. Let’s create something amazing together.
Thinking about a new website, redesign, or rebuild? Talk through the project before you spend a dollar: 15 minutes, no sales pitch.
About the author

Founder & Lead Developer · Denham Springs, LA
Clint has built and marketed websites for 26 years, since founding BlakSheep Creative in 2000. He is also a 29-year firefighter and a 23-year member of IAFF Local 557, which is where the bias toward plain answers over sales copy comes from.
- Veteran-owned
- Firefighter-owned
- IAFF Local 557
Common questions about web design & development
Why should I trust my web designer's decisions?
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What is design by committee and why does it fail?
Should my website reflect my personal taste?
What happens when a client and a designer cannot agree?
Do autoplay videos and homepage carousels hurt a website?
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