Online Reputation Management.
Reputation Management
We Keep Your Online Reputation Clean
Online Reputation Management (ORM) services are essential to your business. With so many consumers turning to online reviews as a way to evaluate businesses, you must have the tools at hand that will help protect and grow your reputation.
BlakSheep Creative offers these services to help you manage the plethora of positive and negative reviews that can be found on social media platforms like Google and Yelp or other websites such as Facebook, TripAdvisor, or Angie’s List.Â
BlakSheep Creative provides a range of online reputation management packages designed for companies with varying needs. We’ve helped business owners of all sizes manage their online reputations – from small businesses right up to multi-million dollar corporations with hundreds of locations worldwide.
Contact us for a free consultation today.
How Online Reputation Works
What We Do.
Have you ever wondered how online reputation management (ORM) works?
Reputation is everything. It’s the reputation of your business that will dictate whether or not you are successful in this day and age. And with so many consumers turning to reviews on the internet as a way to evaluate businesses, you must have the tools at hand that will help protect and grow your reputation. BlakSheep Creative is one of the best online reputation management companies around.Â
We manage the plethora of reviews, both good and bad, that can be found on social media platforms like Yelp and Google Reviews; or other websites such as Facebook, TripAdvisor, or Angie’s List.
You want people talking about how great your business is online, not how terrible it is.
Call BlakSheep Creative to get online reputation management services today! (225) 505-3834.
Your online reputation is most important asset
Our Reputation Management Services
BlakSheep Creative offers online reputation management services that can help improve your online reputation by not only monitoring what’s being said about you but responding to reviews in a way that builds customer trust and loyalty.
Our online reputation management services are tailored to every business depending on the number of customers you have, the industry you work in, the keywords you would like to rank for (search engine optimization), etc.
Online Reputation Management & Monitoring
We have a team of social media experts dedicated to monitoring your brand's online reputation. We'll respond positively and address any negative reviews on popular sites like Facebook, Google, or Yelp so you get the best representation possible.
Brand Monitoring
To prevent any negative reviews from impacting your business, it’s important to establish a social media management and reputation monitoring service as soon as possible.
We help you put the right tools in place so that you can focus on growing your business while we take care of protecting your brand's online reputation. .
Social Media Mentions
BlakSheep Creative’s online reputation management services also include monitoring social media sites such as Facebook, Twitter, and Instagram so that we can respond to any mentions of your company.
We take care of posting updates about your company and responding to positive comments posted by happy customers so that you don’t have to worry about taking time away from your business to post that information.
Google Reviews Management and Monitoring
We help in many ways, and this includes helping you with Google reviews as well! Through working with us, we will monitor the entire internet for any potential issues you need to address, and we’ll also add content that encourages people to leave positive reviews on the Google Reviews page.
Company Reputation
Another important area we cover is making sure that your company's reputation is presented positively online.
This means managing all of the information on your website, including any customer testimonials and industry awards you’ve received. We make it easy for people to learn more about your business by taking care of adding any customer reviews, industry awards, and positive press to your website.
Public Relations
As part of managing your company’s brand, we also offer services that cover public relations.
We are always building relationships with journalists and bloggers to make sure that they write positive news stories about your business that will be picked up by search engines. We don’t stop there because we continue to encourage those publications to write more about your business.
The way consumers make purchase decisions has changed for good
A Global Phenomenon
The last three years have seen immense growth in the number of reviews left by consumers. The US alone has seen a growth of 617%, showing that more consumers than ever before are reading and leaving reviews.
It’s clear that online reviews are only going to build in importance over the coming years.
- 95% of consumers aged 18-34 read online reviews for local businesses
- 85% of consumers trust online reviews as much as a personal recommendation
- 97% of consumers search online to find a local business
The fact that 97% of people search for local businesses online and 95% read reviews should highlight how crucial reputation is to consumers.
This shows the integral role that both digital marketing channels play in this modern consumer’s buying journey.
Don’t react to your online reviews, do something about them.
It's a New Way of Thinking
With so many eyes on every business’s online reviews today, the stakes have risen dramatically. In the past, customer feedback would be temporary and often limited to their local circle.
We now live in a world where a single piece of feedback can be seen by anyone who looks at your business online. And these comments will likely stay there forever – they are how consumers discover businesses!
Are you looking for online reputation management services?
Online reviews are an important part of the buyer’s journey. They can be found on social media, review websites, and even on search engine results pages.
Online reviews’ role in the buyer’s journey can be broken down into three aspects: discovering, evaluating, and trusting.
Reputation management is a service that helps businesses manage their reputation by removing negative online reviews from sites like Yelp or Google Reviews, managing positive feedback to increase visibility, and monitoring reputation across all platforms, so they know what customers are saying about them online.
BlakSheep Creative offers online reputation management services to help protect your business online and grow your reputation! Contact us for a free online reputation management strategy consultation today.
Discover
Google reviews have increased by 83% in the past 3 years, and now are one of the top three ranking factors for local Google searches
Businesses who make it to be among the first few search results with positive online reviews will likely see an increase in new customers because this factor highly into their score on a major search engine site like Google.
Evaluate
Consumers are more likely to choose companies with positive online reviews.
Businesses have been shifting their attention from traditional advertising methods to platforms that track evaluations, such as Yelp or niche websites.
Google's Local Pack recommends businesses and tracks the number of stars they've received on various review sites; this gives customers a better idea about which company is best for them based on previous customer experiences.
Consumers Are Using More Sites Than Ever
Are you looking for an SEO company that will help you build your online reputation?
Your potential customers are using several sites to find out more information about your business, and you must build a good online reputation on each one.
Google is the most popular search engine people use for this purpose, but think of how they would research your company and what reviews might say instead.
Are you looking for an SEO company that will help you build your online reputation?
BlakSheep Creative is an SEO company that can help with all aspects of search engine optimization, from content creation to link building.
We have the expertise and experience necessary to ensure your website ranks on page one search engine results pages. Our services are designed to be affordable so that any business can take advantage of them.
Contact us today for more information!
The Biggest Mistake:
Letting consumers control the conversationÂ
Unhappy customers are more likely to leave reviews than happy ones.
An unhappy customer is far more likely to leave a review because businesses have no advantage over consumers who want their voices heard and can easily share them on sites like Facebook, Yelp, or Google.
From the start, it’s a one-sided battle.
Visitors, Calls, and Revenue
By letting consumers control the conversation, you run a huge risk of not gaining any business.
To prevent this from happening, it's important that your brand has a solid reputation strategy and starts implementing one today to generate more revenue than ever before.
Nearly 60% of consumers won’t use a business with fewer than 4 stars, and even if they contact him with less than 10 reviews, it’s going to be tough for him to build trust with whoever he speaks to.
Today’s consumers want to choose a business with lots of great reviews that have been posted recently.
By letting consumers control the conversation, you run a huge risk
Today's consumers are looking for businesses with plenty of positive reviews that have been posted recently.
They're not interested in the business if it has less than 4 stars and doesn't receive many responses from customers, regardless of whether those few who did share their opinions tried to help him or were just plain unsatisfied.
By not implementing a strong reputation strategy, you are losing customers and revenue every day. Meanwhile, your competitors with better strategies will pull further away from you.
Because managing your reputation is the most important thing
Do You Want to Increase Your Revenue?
The best way to do this is by implementing a strong reputation strategy. This will help protect and grow your reputation, which in turn will generate more calls, customers, and revenue than ever before.
You can start today by gaining control of the conversation with reviews on your social media profiles like Yelp or Google Reviews; or other websites such as Facebook, TripAdvisor, or Angie’s List.
Contact BlakSheep Creative for Reputation Management services! We offer these services so that you can manage the plethora of reviews, both good and bad, that are found online.
Turn your customers into raving fans and watch your business grow.
This is why we built Reputation Manager.
When you don’t have time to monitor your online reputation, Reputation Manager comes to the rescue. Our platform works by asking customers for reviews on important sites to keep track of performance and drive success forward.
Survey customers first to work out how they feel.
Happy customers are prompted to leave a review. If the customer has had a positive experience, they are prompted to leave an online review on Google or any site you choose.
Happy customers are prompted to leave a review.
If the customer has had a positive experience, they are prompted to leave an online review on Google or any site you choose.
Pacify unhappy customers before they leave a negative review
If someone has had a negative experience and is unhappy with your small business, then our platform apologizes. It can even be programmed to do things like offer discounts to recover the relationship with the customer.
Email directly
Start the feedback loop by emailing your customers directly.
First, collect a list of customer emails and upload them here so that the platform can contact clients on our behalf encouraging reviews/ratings through an NPS survey.
That's right! You don't have to pick up the phone or return any emails because we will track their responses for you
Use a link
One of the other options is to start this process remotely.
This works by taking a web link from the platform and adding it anywhere you engage with customers, such as in an email signature or any other emails you send them. You can add the link on your website, receipts, or business card too!
Kiosk mode
A laptop or an iPad can be left on-site to start the feedback loop. This is useful if you work in industries with face-to-face interactions at the end of customer experiences.
You could simply present a feedback web page from a tablet and make sure there's also access to it via laptops for waiting rooms as well.
Trying to get more customers? Improve your online reputation.
Watch your online reputation and revenue grow.
BlakSheep Creative is the go-to for all of your online reputation management needs. And we don’t just provide one size fits all packages, either!
We have a range of tailored options to suit any business size and budget. Whether you need assistance with customer service or online reviews, website security, or social media engagement – whatever it may be – our team has got you covered.
So how can we help?
Complete the form today to schedule your free consultation and find out what package will work best for your company!
Detailed reporting on NPS and review performance to truly learn about your businessÂ
All Your Reviews in One Place
Now you have a direct connection to your consumers through the platform, where it flags up any unhappy customers so that you can personally reach out and learn what needs improvement. This helps strengthen customer relationships!
All your reviews are in one dashboard.
With our review platform, you can get a detailed report of your performance on top review sites and reply to Google or Facebook reviews from within.
New review notifications
React to new reviews faster with email alerts
The platform delivers email updates when new reviews are found so that you can react quickly and respond to reviews no matter where you are.
Trying to get more customers? Improve your online reputation.
Watch your online reputation and revenue grow.
BlakSheep Creative is the go-to for all of your online reputation management needs. And we don’t just provide one size fits all packages, either!
We have a range of tailored options to suit any business size and budget. Whether you need assistance with customer service or online reviews, website security, or social media engagement – whatever it may be – our team has got you covered.
So how can we help?
Get in touch today to schedule your free consultation and find out what package will work best for your company!
Frequently Asked Questions
FAQ
When you work with BlakSheep Creative’s online reputation management services, you can rest assured knowing that we’ll be there for you if a negative review pops up on any of the popular websites where consumers research their purchases.
We make the process easy by monitoring your company profile online and taking care of responding to all reviews – both good and bad.
With so many consumers using online reviews as a way to learn more about your business, you must have the ability to respond and effectively engage with them.
The wrong response can be costly in terms of your reputation and customer base, so having someone like BlakSheep Creative protecting your company profile is essential for ensuring that the message you convey to your customers positively impacts their view of your business.
Contact us for more details about how we can help with online reputation management today.
BlakSheep Creative can help you monitor your online reviews and provide tips on how you can improve over time.
If there is a negative review, we will work with you to develop an appropriate response that not only takes care of the issue but continues to build upon your reputation moving forward.
Our company is dedicated to helping every business succeed online and maintain a positive online presence to always turn to you first.
Not only do users gauge a companies trustworthiness on online reviews, but Google does too!  So if you’re not monitoring and responding to reviews, you could be losing out on potential business.
It’s important to make sure that your company provides the best possible service by working with an online reputation management specialist who will monitor all of your company profile pages for any negative comments or reviews that need to be addressed to maintain your website’s rankings in search engines (SEO).
